ERP manager · Business backlog and user-satisfaction steering

ERP manager, clear your D365 backlog without renegotiating your AMS

Your backlog grows faster than it shrinks. Your business users lose trust in D365 and work around it with Excel files.

TL;DR

ERP manager, handle 15-40 D365 F&O tickets per month with AI. 48-hour delivery, fixed price, Azure DevOps validation. Backlog finally under control.

Join the waitlist
Microsoft D365 F&O expertise
10 ans
D365 F&O
€200 / ticket
Fixed price per resolved ticket
vs €800-1,200 at a typical SI
48 h
Average delivery time
Azure DevOps
Validated by your IT
The problem with your current vendor

The everyday reality of an ERP manager under classic AMS

  • User requests pile up in Jira with no predictable resolution cadence.
  • You constantly arbitrate: which request to send to paid AMS, which to defer, which to work around?
  • Users create parallel Excel files that become the de facto source of truth, creating massive functional debt.
  • You suffer the vendor's prioritization, which favors big clients over your urgent needs.
How SKALP solves it

Submit 10 tickets per week, delivered in 48 h, at fixed cost

  • Submit requests freely: no monthly quota, no budget arbitration ticket by ticket.
  • 48-hour target for a standard ticket. You regain the ability to deliver user changes quickly.
  • Documentation produced with every delivery: useful for your user training and functional baseline.
  • Validation happens via Azure DevOps: your IT stays in control of the production merge.

How it works

1

Submit your ticket

Describe the business or technical need in a few lines. No 50-page spec required.

2

AI generates the extension

X++ code, unit tests and documentation produced in under 48 hours.

3

Validation on your Azure DevOps

Pull request submitted on your repository. Your IT lead reviews and validates before merge.

4

Delivered — you pay €200

Once merged, it's delivered. No billing if the ticket isn't resolved.

Why it's worth it for you

15-40 tickets / month
resolution pace

Compare with 5 to 10 tickets/month resolved in an equivalent AMS contract — a 3 to 4x factor on your evolution speed.

48 h
standard lead time

A conditional required field, a calculation rule, a notification: delivered in 24 to 48 business hours.

0
tickets dropped for budget reasons

Fixed cost lets you handle every user request validated by your ERP committee — not just the ones that pass the AMS arbitration.

Frequently asked questions

Who writes the functional specs?+
For a customization ticket, a few lines suffice (the relevant screen, the business rule, the expected behavior). No 50-page spec needed. The AI produces the reverse technical spec, which your IT can review before pull-request approval.
How do we prioritize when we can submit freely?+
The constraint shifts: it's no longer budget that prioritizes, but your IT validation capacity. A weekly ERP committee (ERP manager + IT + key users) qualifies and prioritizes tickets submitted in the week. Most of our clients run at 25-40 tickets/month sustainable by 1 IT FTE on the validation side.
Do my business users need training?+
To submit a ticket, no: description happens in a simple form or directly in Azure DevOps Boards. To use delivered customizations, changes appear in the standard D365 screen or via Teams (Adaptive Cards). No new interface to learn.

Submit your first ticket

€200 if resolved. Nothing if not resolved.

Join the waitlist